For collectors
Buy it from whoever made it
Every shop on Phyrne belongs to one working artist or maker, vetted by a person before they were allowed to open it. You pay them, through us, with a card and an email address. There is nothing to join.
What you are buying
One shop, one person, one pair of hands
There is no drop-shipping here, no reseller, no factory with an artist's name printed on the box. A Phyrne storefront belongs to the person who made what is on it, and that person was read by a human being before the shop existed and checked by Stripe before it could sell a thing.
Which is why the parcel usually has handwriting on it, and why a question about it reaches the person who made it: reply to your receipt, a person here passes it on, and the maker has your address from the order.
How to buy
Four minutes, no account
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Find the shop
From the maker's own link, their card or a show — or from the shop, where every open storefront can be browsed and searched. Nobody has paid to be in front of you. -
Read their terms
Shipping, handling time and returns are written by the maker and stated on the page. A made-to-order piece says so before you pay. -
Pay with a card
Card, wallet or bank debit, through Stripe. An email address for the receipt is all we ask for. No account, no password, no app. -
They post it, and tell you
You get the dispatch note with the carrier and the tracking number. A digital piece arrives immediately, by a link.
The comfortable bits
What is true of every Phyrne shop
The maker is verified
Checked by Stripe before the shop could take a payment, read by a person, and signed up to a code of conduct that ends memberships.
Read morePayment through Stripe
Phyrne brokers the payment and pays the maker. Your card details are Stripe's business and never the maker's.
Their terms, stated
Refunds, returns and shipping are the seller's own, written on the page you bought from and honoured by them.
A person to write to
Reply to your receipt, or write to hello@phyrne.app, and we pass it to the maker, who has your address from the order. If they go quiet, we chase it, and refund it ourselves if we have to.
Editions with real numbers
A run of forty says how many are left. An original is marked sold the moment it is.
No advertising, ever
We do not track you around the internet, sell your address, or let anybody pay to be in front of you.
If something goes wrong
The seller's terms first, and us behind them
Refunds, returns and replacements are the maker's own stated terms, and almost everything is settled by one note: reply to your receipt and we pass it to the maker, with your address from the order. Makers here are one person who cares a great deal about the parcel.
If a member goes quiet on you, write to us again at hello@phyrne.app. We chase, and where a member has abandoned an order we refund it ourselves and take it up with them. Standing here is a real thing that people lose.
The bowl came wrapped in a hand-drawn note explaining what had gone wrong with the first one. I have bought four more things from her since, and I have never once been advertised at.
Questions about collectors
Do I need an account?
How do I find something without the maker's link?
Who am I paying?
What if it arrives broken, or never arrives?
Who sets shipping and returns?
Can I commission something?
Buy the thing, from the person
Every shop here belongs to one vetted working maker, and they see almost all of what you pay.