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The short answers, then the guides

Selling, payouts, the club, vetting, conduct, dating and leaving. If the answer takes more than a paragraph it has a guide of its own, and the guides are all one page long.

A long corridor of studio doors with handwritten nameplates, one door open and lit

The short answers

How do I open a storefront?
Apply, and say that selling is one of the things you came for. When a person approves you, a storefront and a Stripe account are set up for you, and you list the first thing.
What can I sell?
Physical goods, originals and numbered editions, digital files, patronage tiers, and releases the public can stream or professionals can license. Anything you made or hold the rights to.
Who sets shipping and returns?
You do. Your storefront states your shipping, your handling time and your returns terms, and those terms are what a buyer agrees to at checkout. We show them; you honour them.
When do I get paid?
Your share goes to your Stripe account once the payment has cleared, and Stripe pays it on to your bank on its usual schedule. Our 8%, with Stripe's processing folded in, comes off on the way past, and every order shows what the buyer paid, the fee and what is yours.
What does Phyrne charge?
8% of every sale, patronage payment and licence, plus Stripe's processing fee. Opening and keeping a storefront is free, and so is the club: a member who sells nothing pays nothing.
Do I need a business to sell here?
No. Stripe will ask for the details it needs to pay a person or a business in your country, which is usually your legal name, your address, a date of birth and a bank account.
How long does an application take?
A person reads it, so it takes as long as a person takes — usually three to five working days. You get an answer by email either way. A declined application stays with us: write back when there is more to show, and a person reads it again.
Why was my application declined?
Almost always because it was too thin to judge. Say what you make, show it, and say what you came for. Effort is the first filter and it is not a metaphor.
What is in the club?
The call board, swaps, introductions, mentorship, gatherings, messages, and the dance card if you have switched it on. It is invisible from outside — the public sees storefronts and nothing else.
Do I have to use the dating side?
No, and it is off until you turn it on. Turning it on gives you a dance card and lets other members with theirs on send you an invitation. Turning it off takes the card out of your tabs; nothing is sent and nothing is deleted, and a courtship already under way stays where it was.
How do I report a member?
Write to hello@phyrne.app with conduct in the subject. Reports are read the same day and the person you reported never sees your name.
What happens to somebody who breaks the code?
They lose their membership. Abuse, harassment, dishonesty about who you are and bigotry end it outright; a storefront that is dishonest about what it sells goes the same way.
Can I close my storefront for a while?
Yes. Closing it takes the page off the public side, and out of the shop and its search, and stops new orders. Orders already placed and the club stay where they are, your patrons are put on hold so nothing is charged while it is closed, and opening it again puts everything back. Useful for a residency, a tour or a kiln repair.
What happens if I cancel?
Orders already placed still have to be fulfilled and paid out. Your patrons are put on hold, so nobody is billed for a month you will not deliver, and your work leaves the public side. Licences already sold stay honoured. To close the account itself, write to us.
Can I come back?
Yes, unless you left over conduct. Write to us and we will reopen the account rather than make you apply again.
Does Phyrne take anything from a gathering?
No. A host sets their own door price and keeps it. We take a cut of storefronts, not of rooms.

Still stuck

Write to us and a person will answer

hello@phyrne.app, one working day, same day for anything about conduct or safety.

The rest is behind a door

Apply, and a person reads it. Approval opens the club, and a storefront too if you came to sell.